Shipping policy
We currently ship to addresses within the United States only.
Shipping Costs
We provide free shipping on all orders, with no minimum purchase required.
Order Processing and Shipping
- Cut-Off Time: Orders placed by 6:00 PM EST on business days are processed that business day. Orders placed after 6:00 PM EST are processed on the next business day.
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Handling Time: Orders are processed within 1 – 2 business days (Monday – Friday).
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Transit Time: Transit typically takes 2 – 3 business days after the order has been shipped (Monday – Friday).
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Carriers: We use FedEx Ground and other reliable carriers to deliver your order safely. Some items may ship via freight carriers; any special delivery instructions will be communicated.
Order Confirmation and Tracking
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After placing your order, you will receive an order confirmation email.
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Once your order ships, you will receive a tracking number via email.
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If you do not receive tracking details within 6 business days, please contact us at support@indoorgolfkit.com.
Inspecting Your Delivery
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Please inspect your items upon delivery for any visible damage.
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Note any damage on the delivery receipt before signing.
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Report any missing or damaged items within 48 hours so we can resolve the issue promptly.
Lost or Damaged Shipments
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In the rare event your order is lost or arrives damaged, contact us immediately at support@indoorgolfkit.com.
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We will replace damaged or missing items at no additional cost and provide guidance for returns if necessary.
Contact Us
Email: support@indoorgolfkit.com
Address: 64 Golf Course Rd, Douglas, WY 82633, United States
Customer Service: Monday – Saturday, 9 AM – 6 PM EST
